These Terms and Conditions govern your use of the Elite Office Partitions website at eliteofficepartitions.co.uk and enquiries made through the website.
By using this website, you agree to these Terms and Conditions. If you do not agree with them, you should stop using the website.
Specific quotations, orders and projects may be subject to additional terms provided separately by Elite Office Partitions.
1. About Elite Office Partitions
Elite Office Partitions provides office partition design, manufacture, supply and installation services for businesses and commercial properties across the UK.
Our services may include office partition systems, glazed partitions, doors and associated products and installation services.
2. Using Our Website
You may use our website to learn about our services, explore office partition options, make an enquiry and request a quotation.
You must use the website lawfully.
You must not:
Use the website for fraudulent or unlawful purposes
Attempt to gain unauthorised access to the website or its systems
Introduce viruses, malware or other harmful material
Interfere with the operation or security of the website
Attempt to access information that you are not authorised to access
Use automated systems to disrupt or place an unreasonable burden on the website
We may restrict access to the website where reasonably necessary for security, maintenance or operational purposes.
3. Website Information
We aim to ensure information published on eliteofficepartitions.co.uk is clear and accurate.
However, website content provides general information and does not constitute a binding quotation, specification, professional recommendation or contractual commitment.
Office partition specifications, materials, dimensions, finishes, acoustic performance, fire performance, availability and installation requirements may vary between projects.
We may change, update or remove website content without notice because our products, services and technical specifications may change.
Project-specific requirements should always be confirmed through an appropriate quotation, specification or contract.
4. Enquiries
You can contact Elite Office Partitions to discuss a project or request further information.
Submitting an enquiry does not create a contract between you and Elite Office Partitions.
We may use the information you provide to understand your requirements, contact you and determine whether we can assist with your project.
You are responsible for providing accurate and complete information because incorrect information may affect our recommendations, quotation, specification or project timescale.
5. Quotations
Quotations are prepared using the information available to us at the time.
Pricing may depend on factors including:
Project size
Partition type
Glass specification
Partition dimensions
Door requirements
Acoustic requirements
Fire performance requirements
Materials and finishes
Site conditions
Site access
Installation requirements
Delivery requirements
Project location
Programme requirements
Additional works requested
A quotation does not create a binding contract until it has been accepted in accordance with the terms stated in the quotation, order confirmation or other contractual documentation.
Any prices displayed on our website should be treated as indicative unless expressly stated otherwise.
6. Site Surveys
Some projects may require a site survey before the specification, price or installation requirements can be confirmed.
A site survey may be used to assess dimensions, access, existing construction, installation conditions and other factors that could affect the project.
Information discovered during a site survey may result in changes to an earlier estimate or proposed specification.
Where significant changes are required, we will aim to explain their effect on the project before proceeding.
7. Measurements
Accurate measurements are essential for office partition projects.
Where measurements are supplied by a customer, contractor or other third party, responsibility for the accuracy of those measurements remains with the party that supplied them unless otherwise agreed.
If inaccurate measurements result in additional materials, manufacturing, delivery or installation work, additional charges may apply.
Where Elite Office Partitions carries out and accepts responsibility for final measurements, this will be subject to the terms applicable to the individual project.
8. Orders and Contracts
A contract for products or services will arise when an order has been accepted by Elite Office Partitions in accordance with the applicable quotation, order confirmation or other agreed contractual terms.
Project-specific documentation may contain additional terms covering:
Products and specifications
Price
Deposits
Payment schedules
Manufacturing
Delivery
Installation
Project dates
Variations
Cancellation
Warranties
Where specific written terms agreed for a project conflict with these general website Terms and Conditions, the project-specific terms will take precedence for that project.
9. Prices
Prices are based on the scope and specification stated in the relevant quotation.
Changes to the specification, dimensions, quantities, materials, site conditions or installation requirements may result in additional charges.
Unless stated otherwise in the applicable quotation, additional work requested outside the agreed scope may be charged separately.
Any applicable VAT will be dealt with as stated in the relevant quotation or invoice.
10. Payment
Payment terms will be stated in the relevant quotation, invoice, order confirmation or contract.
Customers must make payments in accordance with the agreed terms.
Where permitted by the applicable contract and law, failure to make payment when due may result in manufacturing, delivery or installation being delayed or suspended.
11. Manufacturing and Supply
Some office partition products may be manufactured or ordered specifically for an individual project.
Once manufacturing or ordering has commenced, changes or cancellations may result in additional costs because customised products may not be reusable on another project.
Lead times may depend on product availability, manufacturing schedules and supplier availability.
12. Delivery
Where delivery forms part of our services, delivery arrangements will be agreed as part of the project.
Customers must ensure reasonable access is available for delivery.
Delivery dates may be affected by manufacturing, suppliers, transport conditions, site restrictions and other circumstances outside our reasonable control.
We will take reasonable steps to communicate material changes to expected delivery dates.
13. Installation
Where Elite Office Partitions provides installation services, the customer must provide reasonable and safe access to the installation area.
The site should be sufficiently prepared for installation at the agreed time.
Installation may be delayed where:
Access is unavailable
The site is unsafe
Preparatory work is incomplete
Other contractors prevent access
The building is not ready
Required information has not been provided
Unforeseen site conditions are discovered
Delays or additional work resulting from these circumstances may affect the programme and could result in additional charges.
14. Project Timescales
We aim to complete work within agreed or estimated timescales.
However, project dates can be affected by circumstances outside our reasonable control.
These may include:
Supplier delays
Manufacturing delays
Material shortages
Transport disruption
Site access restrictions
Customer-requested changes
Delays caused by other contractors
Unforeseen site conditions
Adverse weather
Utility failures
Government restrictions
Other events outside our reasonable control
Estimated dates should not be treated as guaranteed completion dates unless expressly agreed in writing.
15. Changes and Variations
Changes requested after a quotation or order has been accepted may affect the price, specification and project programme.
Where appropriate, we may provide a revised quotation or variation price.
Additional work outside the original agreed scope may be charged separately.
We are not required to carry out a variation until its scope, price and effect on the project have been agreed where appropriate.
16. Materials and Finishes
Product photographs, samples and digital representations provide an indication of appearance.
Actual colours, glass appearance, materials and finishes may vary slightly because lighting, screens, manufacturing processes and material characteristics can affect their appearance.
Where a particular finish or specification is important, it should be confirmed before ordering.
17. Glass
Glass is manufactured material and may contain minor visual characteristics that fall within applicable manufacturing tolerances or industry standards.
The appearance of glass can also change depending on lighting, viewing angle, surrounding materials and reflections.
Specific requirements relating to safety glass, acoustic glass, fire-rated glass or other specialist glazing must be identified and agreed as part of the project specification.
18. Acoustic Performance
Where acoustic performance is required, the appropriate partition specification should be agreed before ordering.
The performance of a complete room or space can depend on more than the partition itself. Doors, ceilings, floors, adjoining walls, ventilation systems, service penetrations and other building elements can affect overall sound transmission.
Any specific acoustic performance requirement should therefore be clearly identified during the specification process.
19. Fire Performance
Where fire resistance or other fire performance is required, this must be identified before products are ordered.
Fire-rated systems must be specified and installed as complete systems in accordance with the relevant requirements and supporting documentation.
Customers and other responsible project parties should ensure that applicable fire safety and building requirements have been properly identified.
20. Building Regulations and Approvals
Commercial partition projects may be subject to Building Regulations, fire safety requirements, planning requirements, landlord approvals or other statutory and contractual requirements.
Unless specifically included within our agreed scope, responsibility for obtaining necessary permissions, approvals and professional advice remains with the customer or relevant project party.
21. Customer Responsibilities
Customers are responsible for:
Providing accurate project information
Providing safe and reasonable site access
Identifying relevant site restrictions
Informing us of known hazards
Providing required approvals
Ensuring appropriate permissions are obtained
Making agreed payments on time
Informing us promptly of requested changes
Failure to meet these responsibilities may affect the price, programme or completion of the project.
22. Defects and Problems
If you believe there is a problem with products or installation supplied by Elite Office Partitions, please contact us promptly.
We will assess legitimate concerns and determine an appropriate response based on the circumstances, applicable project terms and legal requirements.
Customers should allow us a reasonable opportunity to inspect an alleged defect before arranging third-party remedial work where reasonably practicable.
23. Warranties
Any specific product or workmanship warranties will be stated in the applicable quotation, product documentation or contract.
Manufacturer warranties may be subject to separate conditions imposed by the manufacturer.
Nothing in these Terms and Conditions removes statutory rights that cannot legally be excluded.
24. Intellectual Property
Unless otherwise stated, content published on eliteofficepartitions.co.uk belongs to Elite Office Partitions or is used with permission.
This may include:
Written content
Photographs
Images
Graphics
Branding
Logos
Drawings
Website design
Documents
You may view the website for legitimate personal or business purposes.
You must not reproduce, distribute, republish, sell or commercially exploit substantial parts of our website without permission unless permitted by law.
25. Website Availability
We aim to keep our website accessible and functioning correctly.
We do not guarantee uninterrupted website availability.
Access may occasionally be restricted because of maintenance, technical problems, security issues or circumstances outside our reasonable control.
26. External Websites
Our website may contain links to websites operated by third parties.
Elite Office Partitions does not control these websites and is not responsible for their content, security, availability or privacy practices.
The inclusion of a link does not necessarily constitute an endorsement of the third-party website, company, product or service.
27. Liability
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.
We do not exclude liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.
Website content is provided for general information. Project-specific decisions should be based on the agreed specification and appropriate professional or technical advice where required.
Liability relating to an individual project may also be governed by the quotation, order confirmation, contract or other terms agreed for that project.
28. Website Security
We take reasonable steps to protect our website, but we cannot guarantee that it will always be completely secure or free from harmful software.
You are responsible for using appropriate security measures when accessing websites.
You must not knowingly introduce viruses, malware or other malicious technology to eliteofficepartitions.co.uk.
29. Privacy and Personal Data
Elite Office Partitions processes personal information in accordance with our Privacy Policy and applicable UK data protection legislation.
Our Privacy Policy explains how we collect, use, store and protect personal information.
30. Changes to These Terms and Conditions
We may update these Terms and Conditions when our website, services, products, business practices or legal requirements change.
The latest version will be published on eliteofficepartitions.co.uk.
Changes to these website terms will not retrospectively alter an existing project contract unless permitted by that contract or agreed between the relevant parties.
31. Severability
If any provision within these Terms and Conditions is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply.
32. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any dispute relating to the use of this website will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights that apply.
33. Contact Elite Office Partitions
If you have questions about these Terms and Conditions, our office partition services or a project quotation, please contact Elite Office Partitions using the contact details provided on eliteofficepartitions.co.uk.